FAQ

Thank you for visiting our FAQ page. Click the headers below to be brought to the sections below.

Participation

Logging my activity

Fundraising

Past Participants

 


 

Participation

Are there any age restrictions to participating in the Make-A-Wish Ride for Wishes?

Cyclists of all ages are encouraged to participate and raise the suggested minimum of $500. However, there is no penalty for not reaching this goal. Every dollar counts!

Is there a fee to participate?

There is no registration fee. Each cyclist will be asked to raise a minimum amount of $500. You are under no financial obligation to meet this goal. The final day that donations will be accepted is September 30, 2021. Top fundraiser prizes will be announced on October 5, 2021 and will be chosen based on your fundraising total by the end of the day on September 30, 2021.

*Note: All monies raised are NON REFUNDABLE. If you withdraw from the event, any funds that have come in will be considered a general donation.

How to register for 2021?

Registration is now open! You can register at any point during the challenge, up until September 18, 2021! Click here to register! 

How can I access my registration and fundraising page?

Log into your dashboard, by going to the home page of the event website and at the top right of the page there is a log in button with a lock symbol. 

Can this be a team event?

Of course! You have the option to register as an individual or team when you sign up. If you sign up as a team you will either be the ‘Team Captain’ or ‘Team Member’. Your team can be made up of friends, family and co-workers, and there is no limit to the amount of team members. The more the merrier! And a bonus high-five for fun team names!

Is there a limit on the number of team members?

There is no limit on the number of participants in a team. You can register as many participants as you would like. We still suggest that the individual amount to raise is $500.

How can I modify my challenge type (squad)?

Leading up to the dates of the event, you can modify your challenge type, by sending us an email with your request to rideforwishes@makeawish.ca, and we will be happy to help you modify your registration. 

If you have chosen the Joy Squad challenge, you can login to your account, and click "Activity Tracking" and update your personal km goal there. View steps to log your KMs, for how to edit this goal, here

 


Logging my activity

How do I log my kilometers?

Logging your kilometers is easy and can be done within your fundraising page. Your challenge will be tracked with the helpful Active Impact™ tracker on your personal fundraising page. You can log in, track your KMs and watch your goal get closer. Check out our helpful guide on our "HOW TO TRACK YOUR KMs" menu tab, under "EVENT DETAILS".

Logging of activity will start Saturday, September 11, 2021.


When must my kilometers be tracked by?

Ride for Wishes participants must reach their total kilometer challenge by the end of the event on September 18, 2021. You can ride your challenge - 50km, 150 km or set your own KM challenge - over however many activity sessions/days as you would like. It can be at your own preferred time and pace, while practicing current social distancing and safety guidelines that are in place.

Indoors or outdoors, or on the biking paths in your local community there are many ways to reach your challenge over the full week.

 

Do I have to do my activity on a specific date?

No! You can choose any day or time between September 11 to 18, 2021.

 

Is there a specific route I need to follow?

This is YOUR experience! You can ride in your own preferred place. You can create a fun route, determine pit stops for water breaks, and tell your neighbours so they can cheer you on from their front yards! For ideas, consult our suggested bike paths under the menu tab "LOCAL BIKE PATHS". Please practice physical distancing guidelines set by your national, provincial, municipal and international public health and government organizations.


Fundraising

Why is fundraising so important right now?

We want to bring every eligible child’s wish to life, but right now, thousands of wishes are waiting due to COVID-19. We need your help to make sure that when life returns to normal, no child must wait for their already delayed wish. By joining the Ride for Wishes team today, you will join in our efforts of raising $650,000 to ensure no child must wait for their wish.

Don't wait for hope... create it!
 

How will I track the money I raise?

When registration begins in June you will be given a personalized fundraising page. You can personalize this page and send the link out to friends and family to be able to donate to you. This will be a running total of your total donations raised and you can see it in real time, and thank your generous supporters. Tax receipts will be e-mailed automatically. We've set up a guide on our menu tab called "PERSONALIZING YOUR PAGE", to help you with the steps and ideas.

How long do I have to raise the funds?

You can raise funds from the moment you sign up, right through the challenge and up until September 30, 2021. Your challenge dates will be from September 11-18, 2021, but we know your loved ones may want to continue to support you once they see how far you have managed to ride.

*Note: All monies raised are NON-REFUNDABLE. Any funds that have come in will be considered a general donation.
 

Will donations get a tax receipt?

All donations made online will automatically get a tax receipt via email. Donations of more than $20 received via mail (by cheque) will also be issued tax receipts if full contact information and an address are provided. 

If your donor does not receive a receipt in their inbox within a few minutes of sending your donation, please ask them to check their Junk (hotmail users), Spam (gmail users) or Bulk (yahoo users) email folder just in case the receipt email got delivered there instead of their inbox. If so, select the message and click ‘Not Junk’, to allow future messages to get through.
 

A supporter has given me a cheque or cash! Can I send this to you?

Yes, cheques and cash can be mailed to the local office. In order for the donor to receive a tax receipt (applicable to donations over $20), in the donor’s envelope with the cheque/cash please ask the donor to fill in a donation form. You can find the donation form under the 'RESOURCES' menu tab. 

To find the mailing address, please go to the menu tab "CONTACT US". 

Unfortunately, the COVID-19 situation has significantly affected our office working environment.  Please refrain from making in-person visits to the office to drop off cash. 

I have a donor who is willing to call in a credit card donation. Can they call the office? 

The single BEST way to make a donation is online via a personal fundraising page (donors will instantly be issued an electronic tax receipt).

Your donor can also call the Make-A-Wish office, by finding the phone number on the menu tab "CONTACT US". 

 

Instead of sending cash, can I write a cheque or make the donation online for the donor?
(Can I make a donation on behalf of my donor online?)

You can always keep the cash and write us a cheque in place of a cash delivery (see instructions for cheque mailing above).

Please refrain from keeping a donor’s cash and making a credit card donation on their behalf.

As per Canada Revenue Agency guidelines, The charity must  issue a receipt in the name of the true donor(s) of the gift. To submit  a credit card donation on someone’s behalf puts you in violation of  this rule, as a receipt would be issued to YOU, and NOT your donor. You can call our local office to make the credit card payment over the phone with us, to avoid this situation. You can find the number to contact on the menu tab "CONTACT US". 

Where does the money go?

Funds raised through Ride for Wishes will go towards supporting children with critical illnesses by bringing their wishes to life. We currently have children waiting for their wishes due to COVID-19. Your support will ensure we remain prepared during this unprecedented time to achieve our mission of granting life-changing wishes for every eligible child when it is safe to do so.

 

I do not feel comfortable fundraising considering everything that is happening with COVID-19, how can you help?

Our team is on hand to help you fundraise during these challenging times and offer alternative ways to meet your personal fundraising goal.

We understand and appreciate that this is an unsettling environment. If you feel comfortable fundraising and sharing the Make-A-Wish vision to grant the wish of every eligible child in Canada then please do so. Most importantly, we support you in doing only what you feel comfortable with.

We will be sending out top tips to reach your loved ones to share your fundraising goal in the coming weeks and you can visit our fundraising ideas page under on the menu tab "FUNDRAISING''.


Past Participants
(48-HOUR RIDE & Ride for Wishes)

How do I register?

If you have participated in Ride for Wishes 2020, the steps are simple. Visit www.rideforwishes.ca and click register now. When you get started, log in to your same account you used last year. If you have forgotten your password, please click ‘forgot password’. By registering under the same account, all of your past information will be linked.
 

If I have already registered for the 48-HOUR RIDE 2021, what happens to my registration?

Each participant that is currently registered for the 48-HOUR RIDE 2021, will be contacted early June, by the Quebec local coordinator, Bérengère Lequien (berengere.lequien@revesdenfants.ca) to ask you if you would like your registration to be transferred to Ride for Wishes 2021.

Your registration and donations can transfer easily to Ride for Wishes 2021. Please write to rideforwishes@makeawish.ca to request your registration be transferred.

 

Thank you to our Sponsors

DonorDrive